The Camera app error 0xA00F424F in Windows 10, while trying to take photos or videos, means that the Camera app cannot save the photos or the video files to the specified storage location on your computer. The error 0xA00F424F (0x8004005) can be appear for many reasons, so follow the methods below to fix it.
This tutorial contains step by step instructions to resolve the error “Something went wrong. Sorry, we weren’t able to save photos” with error: “0xA00F424F (0x80004005)” or “PhotoCaptureFileCreationFailed (0x80131500)”
How to FIX: Camera app – Save Error 0xA00F424F (0x8004005) in Windows 10.
Method 1. Allow the Camera App to access the Camera.
The first method to fix the Camera error 0xA00F424F, is to ensure that the Camera app has access to your camera. To do that:
1. Navigate to Settings > Privacy.
2. Select the Camera app on the left pane and at the right pane make the following settings:
a. Toggle the Allow apps to access your camera switch to ON.
b. Scroll down and under the ‘Choose which Microsoft Store apps can access you camera’ section, toggle the Camera app’s switch to ON. *
Method 2. Reset the Camera App Settings.
1. Navigate to Settings > Apps.
2. At “Apps & features” list, select the Camera app and then click Advanced options.
3. Scroll down and click Reset.
Method 3. Delete and Recreate the ‘Camera Roll’ Folder.
The next method to fix the error code 0xA00F424F (0x80004005) in Camera app, is to ensure that the ‘Camera Roll’ folder(C:Users%Username%PicturesCamera Roll), which is the default save location for the photos and videos, exists and has the correct permissions for saving photos & videos. To do that:
1. Open Windows Explorer and in the address bar type the following address and press Enter:
- %APPDATA%MicrosoftWindowsLibrariesPictures
2. Open the “Camera Roll” folder* and make sure it is empty of files. (Otherwise, move all its files to another location on your disk.).
* Note: If the Camera Roll folder doesn’t exist, skip to step 4.
3. Now, delete the Camera Roll folder.
4. Finally, create a new folder and name it “Camera Roll“
5. When done, open the Camera App and try to take a picture or to record a video to see if the problem is fixed.
Method 4. Add the Camera Roll folder to Pictures Library.
The final method to fix the Camera App Error 0xA00F424F, is to specify another location to store the photos/videos. To do that:
1. Open Windows Explorer and in the Address bar type the following address and press Enter:
- %APPDATA%MicrosoftWindowsLibraries
2. Right click at the Camera Roll folder and select Properties.
3. Now, perform one of the following:
a. If the ‘Camera Roll’ is not listed under the ‘Libraries location, click the Add button, open the Pictures folder and then select the Camera Roll folder as the default save location for the photos and videos.
b. If the ‘Camera Roll’ folder is listed under the the ‘Libraries location’, click Add and specify a new storage folder for the Camera App. When done, click Set save location and click OK.
4. Finally, open the Camera App and try to take a photo or video.
That’s all folks! Did it work for you?
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