FIX: Network Printer Stopped Working after Windows 24H2 update.

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Many users have reported that their Network printer stopped working after installing the Windows 11 24H2 update. If you’re experiencing this issue, continue reading below to learn how to fix the problem.

Symptom: After upgrading Windows 11 to version 24H2, Windows cannot communicate with the network printer (Wi-FI or Ethernet) or nothing prints without any error. In contrast, with Windows 11 23H2 or Windows 10 the printer prints without a problem.

How to FIX: Windows 24H2 Network Printing Problems.

Method 1. Change Printing Port to Printer’s IP Address.

The printing problems in Windows 11 24H2 mainly occurs when the printer is configured to print through a WSD (IPP) port and not an TCP/IP port. So, proceed and set the printer to print in printer’s IP address and not through WSD. To do this, do the following:

1. Go to Settings > Bluetooth & devices > Printers & scanners.

2. Click on the printer and then open Printer Properties.

3. Select the Ports tab and then click Add Port.

4. Select Standard TCP/IP Port and click New Port.

5. Click Next at the next window and then type the IP Address of your printer. When done, click Next & Close.

6. Finally ensure that printer is set to print to the printer’s IP Address and click Apply.

7. Now, go to General tab and click Print Test Page to test if your printer is working. If not, continue to next method.

Method 2. Remove and Reinstall the Printer.

1. Go to Settings > Bluetooth & devices > Printers & scanners

2. Click on the printer and then click Remove.

3. Then click Add device and let Windows to search for the printer. Once done, click Install to reinstall the printer drivers.

Method 3. Install Printer’s Manufacturer Drivers.

1. Go to Start > Settings, select Bluetooth & devices on the left and then open Printers & scanners on the right.
2. Select your Printer and then click Remove.

3a. After removing the printer, press Windows + R keys to open the run command box.
3b. Type “printmanagement.msc” to open Print Management.

4. Select “All Drivers” in the left pane of the window, then (on the right), right-click on all the drivers associated with your printer and select Remove Driver Package.

5. After removing the printer driver package, restart your computer.

6. Finally, go to the printer manufacturer’s support website and download the latest driver for your printer. Then, install it and check if the issue is resolved.

Method 4: Rollback to Windows 11 v23H2 (Last Resort)

The final method to fix the printing issue, is to rollback your system to the previous version of Windows 11 (23H2), until Microsoft fixes the bug. To do that:

1. Go to Settings > System > Recovery and click Go back.
2. Follow the on-screen instructions to rollback to the previous version of Windows 11.

That’s it! I hope that by following the instructions above, you will be able to resolve the network printing problems you are experiencing after updating to Windows 11 24H2.

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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Repairwin.com. Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).

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