The “DNS_PROBE_FINISHED_NXDOMAIN” & “DNS_PROBE_FINISHED_BAD_CONFIG” Chrome errors are caused because your DNS settings on your device are wrong. The “DNS_PROBE_FINISHED_NXDOMAIN” error is occurred when you try to open a website using your Chrome browser and is caused because of invalid DNS settings (e.g. after a malware attack) or because your Internet router doesn’t provide the correct DNS address settings to your computer in order to successfully resolve Domain Names to their IP addresses.
If the DNS settings are wrong, you cannot access websites from any web browser on your computer and especially in Chrome you receive one of the following errors: “This webpage is not available. DNS_PROBE_FINISHED_NXDOMAIN” or “DNS_PROBE_FINISHED_BAD_CONFIG“.
How to fix the “DNS_PROBE_FINISHED_NXDOMAIN” and “DNS_PROBE_FINISHED_BAD_CONFIG” errors.
Method 1. Clean your computer from Viruses/Malware
Make sure that your computer is virus free and then try to connect to Internet.
- How To Scan Your Computer for Viruses and other Malicious Programs (Malware Removal Guide)
Method 2. Reset IP Address Settings
1. Open Command Prompt with Administrative privileges. To do that:
- In Windows 7: Navigate to Start –> Programs –> Accessories. Then, right click at Command Prompt and select Run as Administrator
- In Windows 8 or 10: Right click on Start menu (Windows Flag) and select Command Prompt (Admin).
3. In command prompt window type the following commands (press Enter after each of them)
- ipconfig /release
- ipconfig /flushdns
- ipconfig /renew
4. Restart your computer.
Method 3. Manually assign DNS Settings.
– Use Google’s Public DNS Servers to resolve the “DNS_PROBE_FINISHED_NXDOMAIN” and “DNS_PROBE_FINISHED_BAD_CONFIG” errors.
How to manually change DNS Settings in Windows:
1. Open Network and Sharing Center -> Change Adapter Settings.
2. Right click on your active Network Adapter and select Properties.
3. Select the ‘Internet Protocol Version 4 (TCP/IPv4)’ and click Properties
4. Check the “Use the following DNS server addresses:” radio button.
5. Type the following DNS server addresses (Google’s public DNS Servers):
- 8.8.8.8
- 8.8.4.4
6. Press OK twice to exit Network properties.
7. Restart your computer.
How to manually change DNS Settings on MAC OS:
1. From the Apple menu, select System Preferences
2. Select Network.
3. Select the Active Network connection from the left.
4. At DNS Server field type the following DNS Addresses (separated by comma):
- 8.8.8.8, 8.8.4.4
5. Click Apply and close Network settings.
6. Restart your computer.
That’s all! Did it work for you?
Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution.
