FIX: The Password is incorrect after Update in Windows 10 (Solved)

The error “The password is incorrect. Try again” may appear after a Windows 10 update. The strange thing about this problem is that when it happens, the system does not display the password box to type the password, and the problem may even occur to users who do not have a password (the password is blank).

FIX: Password is incorrect after Update in Windows 10

 

This article contains instructions to fix the following problem in Windows 10: After you download a Windows Update, the system prompts to restart the computer to install the update. But, after restarting the computer, the user cannot log on to Windows 10 because the system displays the error “password is incorrect”, even if the user types the password correctly or even if there is no password.

How to FIX: Windows 10 Can’t Login after Update – Password is Incorrect.

If you unable to login to Windows 10 after installing updates, try the methods below:

Method 1. Use the Virtual Keyboard to type your Password.

1. In the login screen press the Easy of access image button, in the lower right corner, choose On-Screen Keyboard to activate the virtual keyaboard.

On-Screen Keyboard (Virtual Keyboard)

 

2. Click in the password box, and then click one by one the corresponding keys on the virtual keyboard to type your password.

3. Click the Show (Eye)image icon to verify that the password you typed is correct. When done, click the Enter to login to Windows.

On-Screen Keyaboard

 

Method 2. Perform a Full Shutdown.

1. In the login screen, hold down the SHIFT key on your keyboard, and then click the Power imagebutton and choose Shut down, to fully shutdown your PC.

Method 3. Remove the Latest Update from Windows 10 Repair Options.

1. In the login screen, hold down the SHIFT key on your keyboard, and then click the Power imagebutton and choose Restart, to launch the Repair options.

Windows 10 Repair Options

 

3. At the Uninstall Updates options, choose the Uninstall latest feature update.

Method 5 below, to turn off the “Use my sign-in info to automatically setting up my device after update or restart” option.

 

Method 4. Login to Windows 10 using the Built-in Administrator account.

The next method, to bypass the “password incorrect” error after update in Windows, is to enable the built-in Administrator account and to login with that account to Windows.

1. In the login screen, hold down the SHIFT key on your keyboard, and then click the Power imagebutton and choose Restart, to launch the Repair options.

2. In Repair options click Troubleshoot -> Advanced options -> Command Prompt.

3. At the next screen, click your Username and then type your password (if any) and click Continue.

image

4. In command prompt type regedit and press Enter.

open registry offline

5. In Registry Editor, click to highlight the HKEY_LOCAL_MACHINE key.

enable administrator account - registry

6. From the File menu, select Load Hive.

image

7. At “Load Hive” screen:

a. Locate the Windows drive (where Windows are installed on), and navigate to the folder: WindowsSystem32config

b. Explore the contents of the config folder, select the SAM file and click Open.

image

8. Then type a new Key Name: (e.g. “Repair“) and press OK.

image

9. Now navigate to the following key (from the left side):

  • HKEY_LOCAL_MACHINEOfflineSAMDomainsAccountUsers00001F4

10. Double click at F value on the right.

image

 

 

11. Press the Down Arrow key and navigate to the line 0038.

12. Press once the Delete key once to delete the number 11

image

 

13. Then type 10 and click OK.

image

 

14. Now click to highlight (select) the New Key you created before under the HKEY_LOCAL_MACHINE (e.g. the “Repair” key in this example)…

image

 

…and from the File menu click Unload Hive and then…

image

 

…click Yes to confirm.

image

 

15. Close the Registry Editor & the Command Prompt windows.
16. Click Exit and continue to Windows 10.

image

17. At Login screen, click at the Administrator Account to login.
18. Apply the steps in Method 5 below.
19. Sign-out from the Administrator account, and sign-in to your account.

 

Method 5. Disable the option “Use Sign-in info to automatically setting up device after update”.

1. From Start menu image_thumb[2]_thumb  click Settings image and then open Accounts.

image

 

2. At Sign-in options, toggle to OFF the “Use my sign-in info to automatically setting up my device after update or restart” option.

Fix: Can't login after update in Windows 10

 

That’s all folks! Did it work for you?
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