FIX: Cannot Print in Windows 10 after KB4560960 Update (Solved)

If you cannot print in Windows 10, because the app you try to print from, hangs or closes unexpectedly, or you receive another error, then continue reading this tutorial. One of the most common issues, after installing the Feature update to Windows 10 version 2004, or the KB4560960, KB4557957 & KB4561608 updates, is that many users cannot print.

The printing problem may appear in Windows 10 versions 1809, 1903, 1909 & 2004, and in Windows Server 2016, after installing updates released at June 9, 2020 and cannot be resolved even after uninstalling and reinstalling the printers drivers.

How to FIX the Printing Issues after installing updates in Windows 10 & Windows Server 2016/2012.

1. Press Windows image + R keys to open the run command box.
2. Type winver  and press Enter.

image

 

3. Note the Windows 10 version.

Cannot Print in Windows 10 after update KB4560960

 

3. According to your Windows version, download and install the appropriate KB update from the Microsoft Update Catalog. *

* Direct Download Links *

* Note: If after clicking on the link, you receive the error “The website has encountered a problem, [Error number: 8DDD0010]”, try to open the link with another browser (e.g. Firefox, Internet Explorer, or Edge browser.)

  • Windows 10, version 2004 (KB4567523)
  • Windows 10, version 1909 (KB4567512)
  • Windows 10, version 1903 (KB4567512)
  • Windows 10, version 1809 and Windows Server 2019 (KB4567513)
  • Windows 10, version 1803 (KB4567514)
  • Windows 10, version 1709 (KB4567515)
  • Windows 10, version 1703 (KB4567516)
  • Windows 10, version 1607 and Windows Server 2016 (KB4567517)
  • Windows 8.1 and Windows Server 2012 (KB4567521)
  • Windows Server 2012 (KB4567522)

4. After installing the update, restart your PC and try to print.

* Note: If you still cannot print, follow the instructions on this tutorial and uninstall the updates KB4560960, KB4557957 & KB4561608 or any other update installed recently. When done, navigate to Settings > Update and Security and Pause updates for 7 days, or follow the instructions in this tutorial to block the updates KB4560960, KB4557957 & KB4561608.

Pause Updates in Windows 10

That’s all folks! Did it work for you?
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