In this guide you can find instructions on how to resolve the USB Device Cannot Start Code 10 issue: an attached USB device is not recognized by Windows and in device manager is displayed with a yellow exclamation mark with status This device cannot Start (Code 10).
The USB Cannot Start (code 10) problem, commonly is occurred in Windows 8 or Windows 10 based computers, due to missing or incorrect devices drivers. In other cases the “Code 10 Cannot Start” USB issue is caused due to wrong registry or power settings.
In this tutorial you will find detailed instructions on how to resolve the “USB device Cannot Start Code 10” error in Device Manager, on Windows 10, 8, 7 & Vista.
How to fix the USB Device Cannot Start Code 10 problem.
Important Notes: Before proceeding to the methods below, make sure that:
a. You have installed all other missing drivers on your system.
b. You have installed all available Windows updates on your system.
c. If you face the issue when connecting a specific USB device, try to connect it to another USB port.
Method 1. Disable USB Suspend Settings.
1. Open Power Options from Control Panel.
2. Click at Change plan settings.
3. Then select Change Advanced Power Settings.
4. At USB Settings set the USB selective suspend setting to Disabled. *
* Note: If you own the laptop set the USB Suspend to Disable to both “On Battery” & “Plugged in”.
5. Click OK to apply changes.
6. Restart your computer.
Method 2: Delete invalid or corrupted Registry entries.
1. Open Registry Editor: To do that:
- Simultaneously press “Windows” + “R” keys to open the RUN window.
- In “RUN” window “Open” box, type: regedit
- Press Enter.
2. From the left pane, navigate to this key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{36FC9E60-C465-11CF-8056-444553540000}
3. Look at the right-pane and Delete (right-click > Delete) the following registry entries (values) if found:
- UpperFilters
- LowerFilters
4. Close Registry Editor and restart your computer.
5. Check if your USB Device is working. If not, proceed to next method.
Method 3: Uninstall USB controllers and devices from Device Manager. *
* Attention: By applying this method you will lose temporarily the connection to any USB connected device. (Keyboard, Mouse, Printer, etc..).
1. Open Device Manager. To do that:
- Press “Windows” + “R” keys to open the RUN window.
- In “RUN” window “Open” box, type: devmgmt.msc
- Press Enter.
2. In Device Manager expand Universal Serial Bus controllers.
3. Right-click on every USB controller or device and select Uninstall. *
* Note: if you use a USB Keyboard or Mouse and you lost the connection, unplug and re-plug them to regain connectivity. If your KB or Mouse does not work after waiting for 3-4 minutes, then press continually the Power button for 5-6 secs to fully shutdown your PC and Power On it again..
4. Restart your computer.
5. Wait some minutes until Windows re-installs the drivers for the Universal Serial Bus controllers.
6. Plug your USB device again and install drivers if needed.
Method 4: Install the latest Intel device drivers.
1. Download the Intel® Driver Update Utility.
2. Run Intel® Driver Update Utility and press Next at the first screen.
3. Accept the license terms and press Install.
4. Wait unit Inter Driver Update Utility, installs all required programs and files.
5. When the System Update is Completed press Launch.
6. Press Start Scan.
7. When the driver scan is completed, press Download to save the latest drivers to your download location.
8. Finally press Install to the next screen(s) to install the latest Intel drivers for your computer.
9. When the driver installation is completed, restart your computer.
Other methods to fix the USB Device Cannot Start – Error 10 – issue:
1. Try to restore your computer to a previous working state.
- How to Restore Windows 10, 8 or 8.1 to a previous working state
- How to Restore Windows 7 or Vista to a previous working state.
2. Change the device’s USB cable.
That’s all folks! Did it work for you?
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