This tutorial contains instructions on how to repair a damaged Outlook PST file with the Microsoft Inbox Repair Tool. The Inbox Repair Tool (Scanpst.exe) is a very useful utility provided by Microsoft to repair Outlook data files (PST files) and is available in all Outlook versions (from 2003 up to 2019 .
If Outlook crashes or if you face other problems with Microsoft Outlook (e.g. Outlook freezes or not responding), then follow the instructions below to repair the outlook PST files, with the “Scanpst.exe” repair tool.
How to use the Outlook Inbox Repair Tool to repair the Outlook Data File (PST).
Step 1. Locate the OUTLOOK PST DATA File(s) that you want to repair.
1. Close Outlook.
2. Navigate to Control Panel and open Mail. (If you don’t view the Mail item, change the View By: to Small Icons)
3. Click Data Files button.
4. Note the path where the Outlook Data File (e.g. Outlook.pst) is stored on your computer and then close Mail Options.
Step 2. Repair the Outlook PST DATA File with SCANPST
1. To repair the Outlook PST data files, double click at “SCANPST.EXE“, from the following location on your disk: *
- C:Program FilesMicrosoft Office%OfficeVersion%SCANPST.EXE
* Note: The location of “scanpst.exe”, is different for every version of Outlook & Windows you have installed. Bellow are mentioned the locations of the “SCANPST.EXE” file, according the installed Windows and Office version.
Outlook 2016/2019/365
32-bit Windows > C:Program FilesMicrosoft OfficeOffice16
64-bit Windows > C:Program Files (x86)Microsoft OfficeOffice16
64-bit Outlook > C:Program FilesMicrosoft OfficeOffice16
Click-to-Run Office 64-bit > C:Program FilesMicrosoft OfficerootOffice16
Click-to-Run Office 32-bit > C:Program Files (x86)Microsoft OfficerootOffice16
Outlook 2013
32-bit Windows > C:Program FilesMicrosoft OfficeOffice15
64-bit Windows > C:Program Files (x86)Microsoft OfficeOffice15
64-bit Outlook > C:Program FilesMicrosoft OfficeOffice15
Click-to-Run Office 64-bit > C:Program FilesMicrosoft OfficerootOffice15
Click-to-Run Office 32-bit > C:Program Files (x86)Microsoft OfficerootOffice15
Outlook 2010
32-bit Windows > C:Program FilesMicrosoft OfficeOffice14
64-bit Windows > C:Program Files (x86)Microsoft OfficeOffice14
64-bit Outlook > C:Program FilesMicrosoft OfficeOffice14
Outlook 2007
32-bit Windows > C:Program FilesMicrosoft OfficeOffice12
64-bit Windows > C:Program Files (x86)Microsoft OfficeOffice12
Outlook 2003
32-bit Windows > C:Program FilesCommon FilesSystemMSMAPI<locale ID>
64-bit Windows > C:Program Files (x86)Common FilesSystemMSMAPI<locale ID>
Outlook 2002/XP
C:Program FilesCommon FilesSystemMAPI<locale ID>scanpst.exeOutlook 2000
C:Program FilesCommon FilesSystemMAPI<locale ID>NTscanpst.exe
2. Click Browse and select the Outlook Data File that you want to repair. (e.g. Outlook.pst)
3. Finally press Start to start repair.
4. Wait until the Outlook PST Repair is completed and then close the Inbox Repair Tool utility.
5. Open Outlook.
That’s all folks! Did it work for you?
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